TaxBrain

TaxBrain is a special site for tax assistance. The site is automatic, so there’s no installation of software, no downloading, no trouble. TaxBrain is a web-based program that stores all your information for taxes, as well as allows you to prepare tax returns, all online. TaxBrain also has a fast, easy worksheet available for tax preparation. USA Today, CNN, Smart Computing and PC World feature TaxBrain in their media coverage.
TaxBrain offers five web-based versions: 1040EZ ($19.95), 1040A ($29.95), 1040 Basic ($39.95), 1040 Expanded ($49.95), and 1040 Premium ($69.95). TaxBrain uses forms-style entry screens for the process of tax assistance, unlike TaxCut and other tax help sites, which use interview-style screens.

TaxBrain Customer Support

Taxbrain.com has many options for the customer support section of the site. The first, and quickest, assistance that is offered is a ‘live chat’, where the TaxBrain support team is ready to help. There is no submitting questions and waiting a long time for an answer. With this service, help is immediate and thorough, with real people. It also offers Secure WebMail, which allows you to send income tax questions in a secure web form. WebMail tax questions are guaranteed to be answered within 24 hours, and most times, less than that. There is also email support for KnowledgeBase. KnowledgeBase is also available, in which you search line-by-line for the answers to your questions. Telephone support is also offered (number available on the ‘support’ section of the website), and then, of course, there is the FAQ section, in which you search for your question, click, and the answer will pop up.

Saving Money With Taxbrain (Coupons, Codes, And More)

TaxBrain offers discounts through coupons (also available on the site) and access codes to enter before purchasing the box product program. Uses of TaxBrain online do not require access codes, but prices and uses may be combined with special TaxBrain coupons. There are more promotional offers available on the website.

Also, you can get a loan from taxbrain.com for your federal income tax refund. These loans will be approved and deposited into your bank account within two business days. This site allows you to deduct your tax prep fees directly from your income tax refund. There is no out-of-pocket money, no credit card, and no bank account required for this process. Also, you can either deposit direct funds into your bank account or request a paper check for these refunds. You make the choice.